Resource Library

How can you keep customers happy? Check out this beautiful infographic by Credit Donkey to find out! If you need help designing and administering a customer satisfaction survey to find out if your own customers are happy, contact Ambivista today!

How can your company become an NPS leader in the marketplace? A beautiful infographic by CustomerGauge highlights how your organization can accomplish this!

Labels are common in both personal and professional settings. While they can serve as convenient shorthand, they often oversimplify complex human traits and behaviors. In the workplace, labels can be particularly harmful, as they influence how people are perceived and treated by both leaders and peers. A blog post by Terri Klass Consulting highlights four

A beautiful infographic by Dale Carnegie Training highlights the importance of employee engagement. Do you need to determine how engaged your employees are? Contact Ambivista today to help design a customized survey for your needs!

Star performers at work are often those who exhibit high emotional intelligence (EI). Emotional intelligence refers to the ability to understand and manage your own emotions, as well as recognize and influence the emotions of others. A Huffington Post article identifies 18 key characteristics commonly found in emotionally intelligent individuals: They have a robust emotional

Failing to achieve goals can feel discouraging, but often it is not a reflection of your abilities. Rather, the approach or strategy used to reach the goal may need adjustment. To help guide you toward success, a blog post by Pick the Brain outlines five simple, practical steps to ensure you are on track to

Businesses often wonder how their products and services are received by the customers. It is usually checked by conducting polls, surveys, and customer feedback. Enterprise feedback management (EFM) systems are the solution for collecting all the centralized data related to a company under one roof. Using this system gives industries and companies comprehensive data as

To run a successful business, it is most important to clearly understand the expectations of customers and employees regarding the company, its services, and its products. In today’s competitive environment, assumptions are risky and often costly. Businesses that fail to listen to their stakeholders may lose relevance in the market. While it is nearly impossible

How can you best organize your office to be more productive? A beautiful infographic by Make It Cheaper highlighted how to do so.

For the accurate measurement of the employee engagement, an organization needs to choose the right set of tools. The best tool for employee engagement assessment should be precise. At the same time, it should be able to capture reliable and meaningful data. Some drivers can have a powerful impact on the employee engagement and these