Nearly 3 out of 4 businesses have an online presence, with this figure growing every day. As such, websites have become, in many cases, the first experience a prospective customer has with your brand. Given this, it is paramount to keep your site visitors engaged by offering a superior user experience. This is best accomplished by capturing this in-the-moment feedback. By doing so, you would be able to better understand visitors’ intentions, how your site is used, track key performance indicators, and ultimately convert more visitors into paying customers. Ambivista Site Intercept Surveys allow you to capture in-the-moment feedback so that you can learn from and captivate your website visitors, ultimately turning a visitor into a customer.
Below is an overview of the major functionalities available within Ambivista’s Site Intercept Surveys.
No two websites are alike, and your site is no different. With the Ambivista Survey Insights Suite, you can configure a number of settings to ensure that your site intercept survey appears on your site in a way that matches your unique needs.
Instead of squeezing a standard survey template into a smaller space, you can select from a number of beautiful designs that are optimized for maximum engagement while not distracting from your site experience.
Behavioral trigger support
Your products and services are unique, so your survey needs are too. Choose from a number of behavioral display triggers such as appearing on page entry, after a certain amount of time, or on exit intent.
Key Use Cases
Benefits of Website Intercept Surveys
Timeliness Website intercept surveys, such as those from Ambivista, allow you to strategically control when the pop-up appears—reaching your visitors at the perfect moment.
Call to Action Website intercept surveys, with catchy pop-ups, allow for a stronger call to action than what is achievable via other means.
Response Rate Website intercept surveys generally yield higher response rates than traditional methods.
Real-time Feedback Website intercept surveys provide real-time in-the-moment feedback so you can rest assured knowing the data are relevant.
Quick Intervention As the data from website intercept surveys are fresh, they also allow you an opportunity to quickly intervene to address issues.