Month: October 2021

An organization that values feedback, in which employees feel comfortable asking for and receiving feedback from their coworkers and management, can significantly alter how it functions. This is key in altering the employee experience. However, input is generally given only once a year, at annual reviews or appraisals. Do you recall the last time someone …

Employee Feedback Surveys Help Create a Healthy and Open Workplace Culture Read More »

Today we’re going to discuss why it is important acquiring360 feedback as a leader. What exactly does this imply? It’s a chance for you to acquire anonymous feedback from people in your organization who are above you, below you, and beside you (i.e., co-workers or peers), and of course, yourself. So, what’s the big deal …

360 Feedback – Why Is It Worth Considering? Read More »

Customer satisfaction can make or ruin your business. A company with unsatisfied customers is less likely to succeed over time. Do you know what customer satisfaction is and why it matters so much? We’ll go through some of the basics today. What Is Customer Satisfaction? Customer satisfaction is an indicator that shows how successfully a …

The Net Promoter Survey Will Tell You How Loyal Your Customers Are Read More »

Many steps and decisions must be made when planning a survey: For example: “How many individuals do I need to survey?” and “How will I disseminate the survey?” While many people have a strong concept of what questions they want to ask, they frequently overlook the importance of a well-designed, unbiased questionnaire. When you want …

What Role Does a Well-Designed Questionnaire Play in Obtaining Relevant Data? Read More »