Month: October 2021

Employee Feedback Surveys Help Create a Healthy and Open Workplace Culture

An organization that values feedback, in which employees feel comfortable asking for and receiving feedback from their coworkers and management, can significantly alter how it functions. This is key in altering the employee experience. However, input is generally given only once a year, at annual reviews or appraisals. Do you recall the last time someone …

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The Net Promoter Survey Will Tell You How Loyal Your Customers Are

Customer satisfaction can make or ruin your business. A company with unsatisfied customers is less likely to succeed over time. Do you know what customer satisfaction is and why it matters so much? We’ll go through some of the basics today. What Is Customer Satisfaction? Customer satisfaction is an indicator that shows how successfully a …

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What Role Does a Well-Designed Questionnaire Play in Obtaining Relevant Data?

Many steps and decisions must be made when planning a survey: For example: “How many individuals do I need to survey?” and “How will I disseminate the survey?” While many people have a strong concept of what questions they want to ask, they frequently overlook the importance of a well-designed, unbiased questionnaire. When you want …

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