Month: July 2019

How to Improve Employee Engagement in Healthcare

The competition in the healthcare industry has increased greatly over the last few years. For healthcare organizations, it is important to invest in employees, patients, and the entire brand experience. Employee engagement is important for the success of any organization in this new era of healthcare consumerism. While notions like employee satisfaction are important, employee …

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3 Types of Employee Satisfaction Surveys That Will Help Your Business

As is common these days, organizations often choose surveys to measure employee satisfaction. With the help of employee satisfaction surveys, businesses can shed light on elements of their culture and corporate structure to understand how they can improve. It is important for every organization to understand if their employees are happy and satisfied with their …

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Best Ways to Collect Customer Feedback

Do you think that your company’s products and services meet the expectation of your customers? How exactly do you know? While side-conversations and online reviews are helpful, do they truly show the full picture? The methodology to gain the most comprehensive picture is through actual customer satisfaction research. By engaging in continuous customer satisfaction research, …

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