Month: December 2016

The growth of an organization or business depends on lots of factors. For any business, both customers and employees hold great importance, and therefore it is necessary to understand the views and opinions of both. The valuable insight provided by customers and employees is one of the main reasons that customer and employee satisfaction surveys …

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Collecting together website feedback is an important way to determine customer engagement with your site, but it can also be implemented poorly. Some of the more common methods to collect feedback are by including feedback links on your site, doing visitor intercepts, or in-page surveys. No matter which method, it should give you the information …

How Not to Do Website Feedback Read More »

It can be difficult keeping your employees happy and engaged one hundred percent of every working day of the year, but it’s possible to create a better company. After all, happy employees mean happy customers. Many companies have the dreaded employee evaluations once or twice a year. No one enjoys them, and they could be …

Why you need to stop employee evaluations & start employee surveys Read More »

Surveys provide a way to tap into the thoughts, perceptions, and feelings of a workforce. This can provide a detailed picture of the current state of a company. Ultimately, these insights can be used as the foundation for improving organizations. Below are 10 ways that employee feedback surveys can be used to enhance organizations: Assess …

10 reasons why it’s important to conduct employee feedback surveys Read More »